PRIVACY
POLICY

AWAD Caravans Group LTD ("AWAD", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how information may be collected and used when you visit our website, contact us, request a quotation, or interact with our products and services.

Depending on how you interact with our website, we may collect information including:

• Name and contact details
• Email address and telephone number
• Company and professional position
• Country and city
• Project and product requirements
• Requested quantities
• Expected delivery information
• Budget information voluntarily provided
• Messages and enquiries
• Documents or attachments submitted through forms

We may also collect technical information such as browser type, device information, IP address, pages visited, and general website usage data.

Information submitted through our website may be used to:

• Respond to enquiries and requests
• Prepare and process quotation requests
• Understand project requirements
• Provide information about our products and services
• Communicate regarding ongoing projects
• Improve our website and user experience
• Maintain website security and functionality
• Comply with applicable legal obligations

Information may be shared with trusted service providers, logistics partners, technical providers, or professional advisers where necessary to provide requested services or operate our business.

We may also disclose information when required by applicable law, regulation, legal process, or governmental authority.

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, maintain business records, resolve disputes, and comply with legal obligations.

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Object to certain forms of processing
• Request restriction of processing
• Withdraw consent where processing is based on consent

Requests concerning your personal information may be submitted using the contact details provided below.

Our website may use cookies and similar technologies to provide essential functionality, understand website usage, improve performance, and enhance the visitor experience.

You may configure your browser to refuse or restrict cookies. Certain website functionality may be affected as a result.

Our website may contain links to third-party websites or use third-party services such as mapping, analytics, hosting, communication, or embedded content providers.

Third-party services operate under their own privacy policies and terms. AWAD is not responsible for the privacy practices of external websites.